Our Approach

Discover Insights Together

Every transformation begins by understanding your starting point. We work with leaders and teams to uncover strengths, challenges, and goals through meaningful, honest dialogue.

Design Tailored Strategies

Using proprietary tools like the Culture ‘ARC’ Leadership Tool™ and ‘REAL’ Talk Conversation Cards™, we create solutions that enhance emotional intelligence, address challenges, and align teams with vision and shared values.

Empower Teams Through Action

Our customized coaching and customized workshops equip leaders and teams with tools, skills, knowledge, and strategies to foster trust, collaboration, and respect while ensuring measurable progress.

Sustain Progress and Thrive

Real change endures over time. We help integrate sustainable strategies that ensure adaptable, productive workplace cultures for long-term success.

Why Organizations Trust Us

We value and honor the relationships we build and the results we deliver.

Track Record of Trust and Success

95.5% Client Satisfaction Rate

Our long-term partnerships speak volumes. Clients stay with us because we deliver measurable, meaningful change and value, time and time again.

Proven Impact

Organizations we’ve worked with experience increased employee engagement, reduced team conflicts, and stronger alignment between leadership and teams.

Tailored Solutions for 
Every Culture

No organization is the same — and neither are our strategies. We customize every solution to fit your unique challenges and goals, understanding the complex nature of toxic vs healthy culture.

Authentic Relationships

We build trust through candid conversations and reliability, creating a foundation for long-lasting success.

Success You Can Feel

Troy Cicero

Building Bridges

A Foundation of Connection, Communication, and Collaboration.
Troy Cicero’s journey in the training and consulting space spans more than 30 years in practically every industry and every level — a testament to his deep commitment to enlightening and empowering people and organizations. Through every challenge and every opportunity, his philosophy and energy remain steadfast: “Building Bridges.”

Affectionately known as America’s Chief Skill Officer and relied upon as a thought leader, when asked to assess the landscape, Troy states, “These are indeed tumultuous times in our world and workplace. Workplace relationships, respect and results are directly impacted by what is going on in the world, on many levels. We all bring our own unique values, beliefs, background, upbringing, life experiences, thinking styles, and communication styles to work every day. Though we are on the same team, those differences often surface cross-culturally; when conflict arises, tension escalates, trust declines, and respect diminishes… manifesting in strong emotions, negative attitudes, unprofessional behavior, conflict, silos, low morale, poor performance, and lost productivity.”

Troy believes that dealing with differences and finding common ground is at the core of the human dynamic. This truth also intersects with his personal faith. In times of division and polarization, he relies on his anchor scripture, 2 Timothy 1:7: “For God has not given us a spirit of fear, but of power, love, and a sound mind.” No one wants to give up power, no one wants to live without love, and no one wants to lose their sound mind. The belief that we can do better for greater quality of work life and bottom-line impact is the motivation and inspiration that leads Troy’s client partnerships.

Whether bridging gaps or transforming workplace cultures, partnering with MulticultuReal creates environments where vision, mission, and values come to life; human capital is valued; relationships are enriched; morale improves; performance increases; teams develop; and focus is placed on leadership well-being, all contributing to a thriving workplace culture.

Let’s Start Building Your Thriving Workplace Culture